Organize with Jess FAQs

Every job is different and every client has different needs.  The only thing we can guarantee is that if you hire us, you will be glad you did.  The job goes from enormous and overwhelming to finished.  We work fast, efficiently, and aim to have ecstatic clients.  Our testimonials and reviews do a great job of illuminating client responses.    

We bill hourly for our time and we try to expedite both your financial commitment and your time expense. We work fast and diligently to ensure that the value of service far exceeds expectations.  

We book crew jobs multiple times a week and prefer to handle large jobs with the crew versus single consultants.  We bill full hour rates for the  first consultant and 0.50 hours for each additional consultant per hour.  Package hours can be utilized for crew jobs. 

Organize with Jess is based out of Greensboro, North Carolina.  We will happily travel for our clients!  We travel within a 30-minute radius of our home office at no additional charge.  We have clients in Wilmington, Chapel Hill, Winston-Salem, Danville, and beyond.. 

We simply bill time on task for any location outside of 30 minutes from our Greensboro home-office location.  We are also happy to travel nationwide when the job calls for it.   

 We run two jobs a day, seven days a week.  Depending on what you need done and which consultants you prefer to work with, the availability will fluctuate.  We do have at least one expert consultant available to you everyday.  

Absolutely!  Typically, we like to ensure that new  purchases and products are necessary and going  to add value to the space.  We can shop online, send clients a cart or even hunt locally for the perfect solution for your space.

 OWJ offers errand running and concierge services as well.  We have fantastic consultants that can complete these shopping tasks for you from start to finish. 

We guarantee reliable, consistent, and non-judgmental service. We provide fun, motivated, patient assistance to every client and during every session.  There is personalized  service and follow through for every client and for every project.

OWJ provides clear, honest, and transparent communication throughout our entire working relationship.  There is strict confidentiality for everything we uncover, discuss, or organize.

We will help things improve.  OWJ will work as hard as you do to help you get where you want to  be and we will always leave you in a better place than we found you.  You will be more  organized,  less stressed and feeling less overwhelmed than  the day we started working with you.

We offer a thorough initial consultation—held either over the phone or virtually—to discuss your project in detail and answer any questions you may have.  This is the first step in our intake process and is free of charge.    

Each client undergoes the same intake process to ensure service consistency and quality.  We confirm and clarify with you what we do, how we do it and how we schedule.. We'll discuss rates and typical projects.  We seek to confirm and clarify that we are the right consultants for you and your project.  

After the initial consultation, we'll schedule a Planning  Meeting.  

The planning meeting is a 90-minute meeting, either held, in-person onsite, or virtually.  We will do a walk-through of the project space, create a verbal-action plan which you are welcome to record or write down should you choose to do so.  

The hourly rates will be lockedin, hands-on organizing hours are scheduled, and a working agreement will be signed by both parties for a flat fee of $150 that will be due at the time of the appointment.   

$100 of this fee will be applied to the first day of a purchased working session scheduled and booked during this meeting.  

   Organize with Jess, LLC believes that how you do anything, is how you do everything.  For this reason, there are specific behaviors, attitudes, and solutions that are consistently implemented or avoided. 

Expectations are held high and second chances are not offered. There is always room for modification and development but we ensure that things are purposefully chosen, put into place and followed up on.

We understand that transparency is different from simple honesty and we provide our clients with the level of service that we ourselves would expect. We hold ourselves accountable and never place the blame on others. 

We are not victims of circumstances but rather the summation of our own choices.  We are always the hardest working people in the room.    

We consider outgoing calls to be solicitation and we will never solicit you in any way.  

We are happy to receive client calls, texts or emails and are available to you when you are ready to move forward.  

Clients need to be all in on the changes we are going to implement.  If we have to track you down, chances are you are not ready to make the changes needed.  

Organize with Jess, LLC  has a crew of expert professional organizing consultants. We work with individuals, families, busy professionals, seniors, schools, businesses and corporate opportunities  We are able to help our clients incorporate our organizational strategies into their home, storage, creative, work and office life.  We organize for clients lacking the time, desire or skill to organize on their own.   

We are there to help, not to place judgment..   
We offer tips, guidance, and accountability to our clients.  We want our clients out living their lives, not  trying to manage overwhelming systems.  

Organize with Jess offers services beyond home organizing and decluttering.  We assist clients with an array of services.  For more information, please click below for details on all the services we provide.  

We love our jobs and want to work with people who truly appreciate what OWJ has to offer.   We focus on functionality and want clients' homes to represent the people that live there.  

We love working with anyone who is excited about making a change and is ready to get it done!

Many of our clients are busy professionals with families who are spread too thin and simply need extra hands for a short time to get them back on track.  We live by the motto  “GET  ORGANIZED  &  GET  ON  WITH  IT!’™  And want every one of our clients to as well.  

What would you like answered?

If you still have questions, we would be happy to answer them directly!  Simply click on the CONTACT US button below to find out how to reach out to us.